WTH is onboarding? Your users are using your product because they have a problem. It's your responsibility to guide them to the solution. Onboarding is a way to handhold them through doing specific actions that will get them to go: Aha! I get it now! Educated users = less churn = happy

Free trials are a great way to increase your MRR. What is it? When you give your customer a timed subscription to your product, hoping they would start paying after it ends. * % Conversion Rates: B2C > B2B Only do it if: * Your product is intuitive AF * If the person using it